Powerful
Call Tracking &
Conversational AI
For 60% Less

KeyMetric provides simple, streamlined call analytics and conversational intelligence to help you pinpoint the ad sources, campaigns, and keywords that drive the most valuable calls, engagements, leads, and sales opportunities.


Get access to every feature for one low price. No long-term contracts. Cancel online at any time.
 

Call Attribution Data
to
Dial" In Your Marketing

By simply adding a unique tracking phone number to your marketing campaigns, or adding a short tracking code to your website, you'll tap into valuable insights for every call - pinpointing exactly which channels, campaigns and keywords are fueling your business growth and success.


We make it quick and easy to measure exactly how many calls and leads your marketing is driving while capturing actionable lead and sales intelligence for every conversation.





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KeyMetric Call Tracking Report Screenshots On Different Devices




 

All The Features You Need.
None That You Don't.

At KeyMetric, we believe in keeping things simple and transparent. That's why every feature is included in all of our call tracking plans - no upsells, no hidden fees, and no paying for features you don't need or want. We've also stripped away features that sounded cool but really just complicated your user experience. Our goal is to give you everything you need, without obstacle, so you can focus on what matters - growing your business.

Toll-Free & Local Number
Call Tracking & Attribution

Instantly track which online and offline advertising channels, campaigns and keywords have the greatest impact in driving customers to call and engage your business.

✔ Get toll-free and local numbers withy every pricing plan
✔ Valuable call attribution data for inbound calls and leads
✔ Boost digital, mobile and offline advertising ROI

No-Code Dynamic Call
Tracking (DNI) for Websites

Dynamic Call Tracking (Dynamic Number Insertion) intelligently inserts unique phone numbers on your website based on the referring ad source, campaign, and paid search keyword.

✔ No code DNI using secure first-party cookie data
✔ Track the unique website session for each visitor
✔ Capture referring domains and ad sources
 

Multi-Language Call Transcriptions,
Call Scoring, & Conversational AI

Automatically transcribe calls with conversational AI to easily summarize and evaluate customer engagements and improve sales performance, customer service, and support.

✔ Gain deeper insight into every call and conversation
✔ Advanced keyword spotting and key-phrase search
✔ Real-time call analysis, scoring, and next-action notes
KeyMetric Call Intelligence Report Screenshot








We're #1 In Customer
Care & Support

Ask any KeyMetric customer or agency partner and they will tell you that no one is better at taking care of them than the KeyMetric Client Engagement team.

Regardless the size of your business or team or which call tracking plan you have signed up for, our team is here to help grow your business at your pace... not ours.

Make sure to ask a team member about our exclusive "white-glove" onboarding service and let us setup, configure and implement your account, website implementation, and call tracking services for you.



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Paid Search Keyword
Call Tracking & Analytics

Instantly know which keywords, including match-type, on Google, Bing, Yahoo and more are driving phone calls while identifying peak engagement hours for effective dayparting.

✔ Scalable to track thousands of keywords
✔ Capture keyword and match-type for every call
✔ Use Google Ads URL tagging parameters

Call Whisper, Recording,
Scoring & Notes (Tags)

Record, score, map and tag every inbound phone call. Categorize and trend calls by scores, outcomes and next-action summaries to maximize sales and revenue opportunities.

✔ Easily add comments, follow-up actions and sales values
✔ Improve sales and customer support best-practices
✔ Easily identify lost and/ or missed sales opportunities
 

Multi-Location & Office
Call Routing & Forwarding

Redirect inbound calls to unlimited offices, storefronts, franchise locations or remote-based team members. Filter reports by individual locations and regions.

✔ Add new numbers and locations in just seconds
✔ Filter reporting for one location or all locations
✔ Assign user permissions for one or multiple locations



 KeyMetric Multi-Location Report Screenshot

Did You Know... You can assign remote employees a unique toll-free or local KeyMetric tracking number to ensure transparent insights into their critical business communications and customer engagements.
 

Real-Time Standard &
Custom Dashboards & Reporting

Eliminate complex, time-consuming analysis with streamlined standard and custom reporting. Every report is designed to make decision making as quick and easy as possible.


Select from standard reports or build your own custom data set(s) to distribute across your entire team or organization.

Integrate Call Data
With Your Marketing Stack

Seamlessly share phone call and attribution data with Google Analytics, Google Ads, Bing Ads, Salesforce, DashThis, DOMO, Acquisio, Kenshoo and across your entire Martech stack.


Our GetCalls SOAP API pushes KeyMetric call data to unlimited 3rd-party platforms & reporting systems with minimal coding.







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