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BUSINESS INTELLIGENCE WITH A VOICE


Deeper Insights.
Smarter Decisions.
Better Outcomes.


Call Analytics + AI Conversational Insights





Let's Connect    



Make Every Call Count

✓ Plans Start At Just $35     ✓ No Long-Term Contract     ✓ #1 in Customer Support








KeyMetric Call Intelligence Diagram






Stop Listening To Calls.
Start Learning From Them.

Every inbound phone call starts somewhere - a Google search, a paid ad, a social media post. But knowing calls happen is not
enough. You need to know what drove them, what happened during the conversation, and what they mean for your business.


KeyMetric combines call tracking with AI conversation intelligence to track, record, transcribe, summarize, score, and analyze every inbound call and conversation -
revealing which marketing drives revenue, where sales opportunities are being missed, and how your team can boost overall business performance and growth.




01



Know What Drives Every Call

Connect inbound calls to the marketing source, campaign, and keyword that brought each customer to you. See which efforts generate real conversations - not just clicks.


Explore Call Tracking ›

02



Understand Every Conversation

AI transcribes, summarizes, analyzes, and scores your calls, making it easy to spot customer needs, lead quality, and missed opportunities without listening to every recording.


Explore Conversation Intelligence ›

03



Turn Insight Into Growth

Use what you learn to improve team performance, refine your marketing strategy, boost revenue and growth, and invest with confidence in the campaigns that drive the highest ROI.


Turn Calls Into Customer Insights ›











Every Call Has Something Important To Say

A customer calls after finding you on Google. Another calls from a TikTok ad. Another from an email campaign you launched last month.


Some become paying customers. Some don't.


Most businesses never know the difference. They know the calls happened - but not where they came from, what was discussed, or how those conversations influenced customer decisions and revenue.


Without that insight, you're making marketing decisions without knowing what's actually driving results.


KeyMetric connects the dots between your marketing, customer conversations, and business results, so you can stop guessing and start knowing.










JD
Incoming call Google Ads • 4m 18s
Positive
AI SUMMARY

Qualified prospect asked about multi-location reporting and requested a follow-up demo this week.

Sales opportunity Demo requested High intent








Save 35% Or More On
Call & Conversational Intelligence

Most call tracking platforms are overpriced and overly complex. KeyMetric was built for businesses that want clarity without unnecessary cost or complexity. Transparent pricing. No long-term contracts. No unnecessary features. Just the tools you need to better understand your marketing and boost growth.




SMB+

$35/ month

5 Local / Toll-Free Numbers
250 Minutes (4 Hours)

AI Call Intelligence
Call Tracking & Attribution
Call Recording & Whisper
Multi-Language Call Transcriptions
Multi-Location Call Routing
Integrations/ API
More Amazing FeaturesToll-Free & Local Numbers
Keyword-Level Call Attribution
Automatic Call Scoring
Lead Quality Scoring
Caller Intent & Sentiment
Call Value & Outcome
Next-Action Recommendations





Team+

$60/ month

10 Local / Toll-Free Numbers
750 Minutes (12.5 Hours)

AI Call Intelligence
Call Tracking & Attribution
Call Recording & Whisper
Multi-Language Call Transcriptions
Multi-Location Call Routing
Integrations/ API
More Amazing FeaturesToll-Free & Local Numbers
Keyword-Level Call Attribution
Automatic Call Scoring
Lead Quality Scoring
Caller Intent & Sentiment
Call Value & Outcome
Next-Action Recommendations





Corporate+

$125/ month

20 Local / Toll-Free Numbers
2,000 Minutes (33 Hours)

AI Call Intelligence
Call Tracking & Attribution
Call Recording & Whisper
Multi-Language Call Transcriptions
Multi-Location Call Routing
Integrations/ API
More Amazing FeaturesToll-Free & Local Numbers
Keyword-Level Call Attribution
Automatic Call Scoring
Lead Quality Scoring
Caller Intent & Sentiment
Call Value & Outcome
Next-Action Recommendations





Additional Toll-Free And Local Phone Numbers: $1.25 per month

Additional Minutes: 4.9¢ per minute.



Agencies and larger enterprise clients can work with our sales team to secure volume discounts on numbers and minutes.










There's Valuable Intelligence in Every Call.
We Unlock Its Full Potential.



Every phone call contains valuable information about your customers, your marketing, and your business. KeyMetric automatically transcribes, analyzes, scores, and summarizes every conversation - turning hours of recordings into actionable business intelligence in seconds.


Quickly identify qualified leads, uncover missed opportunities, understand caller intent and sentiment, and receive AI-powered recommendations that help improve marketing performance, customer experience, and team productivity.


  • Highly accurate, multi-language call transcription.
  • AI-generated insights, summaries, scoring, and notes.
  • Caller intent, sentiment, urgency, and outcome detection.
  • Intelligent recommendations and next actions.


KeyMetric Call Tracking Reports on laptop screens








Trusted By Thousands of Amazing Customers



★ ★ ★ ★ ★

We've tried them all, and KeyMetric is by far the best tool and team out there!
Jason B - Bidtellect

★ ★ ★ ★ ★

Amazing value for all the services. Best support team in the industry. 5 Stars.
Cooper L - LevelWing

★ ★ ★ ★ ★

KeyMetric changed how we measure our marketing. We get more calls than ever.
Greg F - Freeway Insurance

★ ★ ★ ★ ★

KeyMetric is a Huge Time Saver. It's easy to see where all my calls are coming from.
Oscar S - Franchise Owner



KeyMetric G2 High Performer Badges








Frequently Asked Questions (FAQ)


Call tracking is a powerful sales and marketing tool that allows businesses and agencies to track, analyze, and measure the volume and quality of inbound phone calls generated by their online and offline marketing efforts. By assigning unique toll-free or local phone numbers to different advertising campaigns and keywords, call tracking helps to understand which marketing investments are driving the most engagements, leads, and sales opportunities.


KeyMetric call and conversation analytics is invaluable tool to fine-tune your marketing strategies, increase ROI (return-on-investment) and ROAS (return-on-ad-spend), and optimize your advertising budget by focusing on the channels that perform best. Additionally, call tracking provides valuable insights into customer behaviors, allowing you to tailor your messaging, content, and sales approach more effectively.


And with KeyMetric, you can even record calls and analyze conversation transcripts to gain deeper insights into customer satisfaction and to improve service quality.

KeyMetric helps you fine-tune your marketing campaigns by providing detailed insights into how customers are finding your business and interacting with you over the phone and through other website call-to-actions. With the ability to track which channels, campaigns, ads, and keywords drive the most calls, you can pinpoint exactly what's working and where to allocate your ad spend for the best results.


By using dynamic call tracking numbers (dynamic number insertion) on your website and analyzing calls and conversations, you can make data-driven decisions to optimize ad spend and improve conversion rates. KeyMetric real-time reporting also allows you to quickly adjust campaigns to help ensure you stay ahead of your competition.

Absolutely! KeyMetric allows you to track nearly unlimited marketing sources, campaigns, and pay-per-click keywords across various platforms like Google, Facebook, X (Twitter), TikTok, email marketing, and offline channels such as print ads, mailers, coupons, and radio. Simply assign unique phone numbers to each campaign, or use dynamic number insertion on your website to track keywords so you can easily differentiate which channels are driving the most calls and conversions.


This allows for a more granular analysis of your marketing performance, enabling you to see which campaigns are generating calls and which calls are leading to valuable customer interactions and sales.


By having comprehensive insight into all your marketing efforts in one place, you can optimize your advertising strategies more effectively and allocate your budget to the campaigns proven to generate the most opportunities and with the highest ROI.

KeyMetric offers a comprehensive selection of streamlined, real-time dashbaords and reports designed to give you a deep understanding of your marketing performance without getting lost in piles of data. You can easily access detailed call logs, call maps, time of day and duration reports, and caller demographic summaries - allowing you to analyze trends and patterns in customer behaviors to successfully optimize your marketing strategies.


KeyMetric also provides call recording, scoring, AI-powered sumamries, and keyword-specific analysis so you can easily indentify which calls resulted in conversions and sales. Additionally, you can use conversational analytics to gain insights into the quality of interactions between your team and customers.


All reports are available in real-time allowing you to track campaign performance on the fly and make informed decisions based on up-to-minute data. You can also create, download, and share custom reports and data sets.


Whether you need to track a single advertising campaign or analyze performance across thousand of keywords - KeyMetric reporting is efficient, flexible.